AgentOps & AI Product Ownership Retainer
Models and agents stay controllable across releases, evaluation, costs and risks.
OPS-AOP-01Duration: 6 months min.Operate Services
Outcome
Models and agents stay controllable across releases, evaluation, costs and risks.
Who it is for
Team after a RAG/agent pilot without a durable AI-PO/AgentOps model.
Deliverables
- Monthly backlog/release steering
- eval and cost report
- incident/change triage
- vendor change review
- QBR
- up to agreed hours
In scope
- up to 3 AI use cases/2 models
- 10 PD/month
- business hours
Out of scope
- 24/7 SRE
- hosting/model fees
- model validation as an independent function
Prerequisites
- owner
- telemetry
- eval suite
- incident process
- vendor terms
Acceptance
- Monthly acceptance against cadence/SLO – not against model infallibility.
Human approvals
- AI business owner accountable; CISO/legal/model risk approve
- no release after a failed critical eval; a named human approves every release
Frequently asked questions
What scope is included?
Up to 3 AI use cases/2 models with 10 person-days per month, business hours; overage is transparent.
How are model changes handled?
Vendor change review with benchmark/regression and documented approval – no silent model change.